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Shipping Policy

1. The company will observe the utmost care upon receiving and carrying out the orders of products. 
2. The dispatch of products will occur through UPS or another mail delivery company, all this at the discretion of the company. 
3. For shipment within the European Union, (shipping or transport) costs are always charged. 
4. As soon as the products are sent, the consumer is informed thereof by e-mail. In this e-mail, the consumer is provided with a so-called Track & Trace code
5. The place of delivery shall be the address (within the European Union) that the consumer made known to the company. 
6. The company strives to send the products within 1 to 3 working days after acceptance of the order, but guarantees that the order will be shipped within 30 days at the latest unless a longer delivery period was agreed upon. In case the delivery is delayed or in case an order cannot be carried out, or only partially, the consumer receives a notification thereof one month after the placing of the order at the latest. In that case, the consumer has the right to terminate the agreement without costs. 
7. In case of termination in conformity with the preceding paragraph, the company shall pay back the amount paid by the consumer as soon as possible, aiming at 1 to 3 working days, however, within 30 days after termination at the latest. 
8. The risk of damage and/or loss of products lies with the company until the moment of delivery to the consumer, unless expressly agreed upon otherwise.